Stellar Phoenix Windows Data Recovery

Abbreviated as MTP, Media Transfer Protocol is a protocol that allows connecting portable devices to a Windows based system and synchronizing digital media content (like music files and movie files) between them. To support a device using MTP on a Windows XP based system, it requires the installation of Windows Media Player 10 or higher. At times, you might observe that when you try to move a file from an MTP device to a folder on your Windows XP computer, it is not successfully moved. Additionally, the original file gets deleted from the MTP device, which causes file loss. To restore this file back in original state, you will need to use your backup. However, if no clean backup is available, you should use a third-party Windows Hard drive recovery utility.

To illustrate this, consider that you connect an MTP device to a Windows XP based computer system and create a file on it. After this, you cut the file from the device and try to paste it to a folder created on the computer system. You observe that the file move operation doesn’t complete successfully and the file is deleted from the original location.

Cause

You experience the above issue when the path or name of the target folder is too long. Windows Explorer uses a notification message to be sent to WPD (Windows Portable Device) shell extension. When you connect an MTP device to your Windows XP based computer, a Windows Explorer-like virtual folder displaying device contents is created by WPD shell extension. When you move a file from this virtual folder to the folder on your computer, Windows Explorer handles this task. Since the folder path is quite long, the file move operation fails. But, Windows Explorer sends an incorrect notification to WPD shell extension that the file has been moved and can be deleted. Thus, the original file is deleted by WPD shell extension.

Solution

• To prevent such issues from occurring, you should shorten the folder path or name before trying to move any file from an MTP device
• Use your backup to restore the deleted file
• If no valid backup exists, use hard drive recovery software to recover the file which is stored on hard drive. Windows hard drive recovery applications are commercial tools specifically designed to recover lost, deleted or missing files from a disk and are competent to maintain the integrity of lost data.

Stellar Phoenix Windows Data Recovery is a completely reliable and advanced data recovery tool that recovers lost or deleted files from Windows 7 RC1, Vista, XP, 2003 and 2000 based systems. It is a non-destructive hard drive recovery software embedded with advanced options and rich graphic features. The tool supports FAT32, VFAT, NTFS and NTFS5 file systems.